Shipping
All orders are shipped from our warehouse in Melbourne.
25 Meriton Place
Clayton South
Victoria
3169
Yes we do! To make it easy, we've set a standard delivery fee of $25 shipping to all countries around the world!
All orders are dispatched daily if placed by 2pm (excluding weekends and public holidays) and we aim to always offer prompt and timely service. If you've missed the 2pm cut-off time, or in the unlikely event that your order was unable to be dispatched on the same day, rest assured that it will leave our warehouse on the next business day.
Domestic Australian Standard Shipping orders usually ship within 3-5 days, and 1-3 days for express orders.
International Shipping 6-27 days.
Please note that due to COVID-19 we are experiencing nationwide delays in shipments, so thank you for your understanding and patience. Although we aim to ship our orders as fast as possible with a same-day dispatch from our warehouse, standard orders may take up to 7 days during this time, and express orders may take up to 5 days. If you are concerned about the whereabouts of your order, have had an issue with your delivery, or if it has taken longer than the above timeframes above, please contact hello@oneelevenhealth.com and we'll help you out right away.
For more information on accurate and up to date shipping times, please see the Australia Post website.
Your most certainly can! But please know this might cause a little delay in transit time. We highly recommend triple checking your details before placing your order to minimise delays.
You will be sent an automated email with your tracking details so please ensure we're given the right details.
Ugh, the worst! Rest assured this is an extreme rarity as each order is packed carefully by our team. In the even that this does occur, please let us know immediately via hello@oneelevenhealth.com and we'll have it resent.
We are confident that you will love our products as much as we do, and always aim to make sure our customers love our products, but if you do need to return an order, we’re happy with this process and resolve the issue. Just email us at hello@oneelevenhealth.com and we’ll make the process seamless for you.
Unfortunately, we cannot accept returns or refunds for change of mind if the product has already been opened due to the perishable nature of the goods and for the health and safety of our customers. If you have any questions and concerns about this, please reach out to hello@oneelevenhealth.com.
Contact Us
You can contact us at anytime via our email address hello@oneelevenhealth.com
We will be happy to assist you.
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Product
Bliss Original is our original formula. It's a pure and natural blend of straight up, wildcrafted herbs, infused with vibrational mantra. We refer to it as our 'high potency' formula as a little goes a long way. Bliss Original can be added to any hot drink of your choice. Bliss Original is the favourite among many yogis, meditators, and those with a palate acclimatised to taking herbs. It is suitable for those who prefer a sugar free, calorie free option and who like the taste of licorice root.
Bliss Latté is our newest evolution of the Bliss formula, using all the magic of the herbs from Bliss Original, but with additional natural ingredients to create an all-in-one natural hot drink. We noticed that so many of our customers were mixing their Bliss with their favourite chai, hot chocolate or other drinks so decided to make delicious ready-made drinks to make the experince of enjoying Bliss even ore delicious and easy.
The many potent adaptogenic herbs in Bliss harmonise together to amplify each others effect, and synergistically work together in the physiology to have a strengthening and pacifying effect on the nervous system. Bliss is designed to have a rejuvenating effect and supports healthy energy levels throughout the day but can also be taken before bed for a deep restful night’s sleep. There herbs were originally taken by yogis and sages thousands of years ago to eliven bliss chemistry and unity in meditation. It is also helpful for restoring calm during any stressful situation.
Unlike other blends, our proprietary formula harnesses the wisdom and herbal mastery of 13+ generations of unbroken lineage of Vaidyas to craft a formula that works exponentially better than say, just a single herb. To learn more about the magic of Bliss check out our detailed information page here.
Adaptogens are herbs that adapt to whatever your body needs at any given moment. A proper adaptogen can be taken in the morning and will assist with steady clean energy throughout the day, and taken in the evening will assist with sleep. At One Eleven we only use true adatopgens. For more info, check out this masterclass video on adaptogens HERE
Taste is so subjective and that's why we created 3 delicious Bliss latté flavours to accompany our Bliss Original blend. See below guide to help you determine which flavour is right for you:
Bliss Original - straight up pure herbs with a subtly sweet flavour from the licorice root. Pairs well with any hot drink, particularly hot milk, hot water, or peppermint tea. This option is perfect for those who have a palate acclimatised to a healthy, low sugar diet.
Bliss Latté (Chai Latté flavour) - sweet with subtle spices with notes of cinnamon, cardamom and cloves. This is perfect for chai lovers in search of a supercharged caffeine free chai blend.
Bliss Latté (Hot Chocolate flavour) - a perfect balance between a sweet, creamy hot chocolate and a rich, earthy cacao. The least sweet of our blends, our decadent hot chocolate has both deep rich cacao notes and a subtle sweetness with creaminess from the coconut oil powder. This is perfect for chocoholics who have a preference for dark chocolate and aren't after anything too sweet.
Bliss Latté (Rose Salted Caramel flavour) - the sweetest of all of our flavours, rose salted caramel is a decadent sweet treat with floral notes of the rose. This is perfect for the sweet tooths who enjoy something different and resonate with the beautiful vibration of rose.
Yes, yes and yes! Our products are 100% plant based, vegan, cruelty free and made in a way that is beneficial for you and the planet.
Bliss does not contain any allergens and is gluten free, dairy free, vegan friendly and nut free. Bliss Original is pure straight up herbs, and our Bliss Lattés use only ingredients free of animal products and gluten. However, our products are manufactured in a facility that processes other products containing dairy and gluten, so for those who are coeliac or have severe allergy concerns, we advise you to use your discretion and seek advice from your health provider before purchasing.
Bliss Original:
Enjoy 1 sachet or scoop of Bliss in any hot drink at any time of the day. Some ideas for taking bliss are to add some to your morning coffee to mitigate any hyper-stimulating effects of it, add to hot water or hot milk, your favourite tea, chai or cacao. For more inspiration and ideas check out some of our recipes HERE.
Bliss Latté:
Enjoy 1 sachet or scoop of Bliss mixed with hot milk or hot water. For the most delicious tasting drink, we recommend your favourite type of milk or plant-based mylk. Otherwise, hot water does the trick just fine! We have worked hard to make our blends delicious enough to have with just hot water.
Bliss can be used at any time in the day that you feel you need to level out and feel a little more "Zen". It can be used in the morning to maintain steady, clean levels through the day whilst calming the nervous system, before bed to enhance a more restful sleep or at any given time that you feel you need to restore calm back into your life.
Although Bliss has been used in Ayurvedic clinics for decades to soothe and nourish the health of pregnant and breastfeeding women, we always recommend to use your discretion to discern what is right for you, your body and your baby. We recommend to always consult a health professional before taking Bliss, especially if you are pregnant or breastfeeding.
In order to reap the therapeutic benefits from Bliss, it is important that you take bliss with any hot drink. Bliss is not recommended to mix with food or taken with cold or room temperature drinks. In Ayurveda there are specific vehicles recommended to ensure the correct transportation of the therapeutic benefits of the herbs in to your system. For Bliss, this means having it hot.
Our standard recommended dose is one sachet or serving 1-2 times per day, or as needed during stressful situations for instant and long lasting calm.
We recommend storing your herbs in a cool, dark place away from moisture. We designed the luxurious brass canisters especially so that you can store your herbs inside these and display on your kitchen bench so you remember to take your herbs, and simpy refill with our recyclable pouches.
Yes, they absolutely are. You can purchase our canisters here.
We always endeavour to use the most eco-friendly packaging possible without sacrifcing the safety and efficacy of the herbs which is a primary goal for us. All of our boxes are 100% recyclable. We originally created our pouches to be recyclable both curbside and drop off via the RedCycle program ensuring all recyclables don't end up in landfill. However since then RedCycle has gone through some changes which mean we are currently working towards home compostable options using Australia-first technology, with the intention to move towards glass in the near future. Watch this space.