You can contact us at anytime via our email address hello@oneelevenhealth.com
We will be happy to assist you.

All orders are shipped from our warehouse in Melbourne.

25 Meriton Place
Clayton South
Victoria
3169

Yes we do! To make it easy, we've set a standard delivery fee of $25 shipping to all countries around the world!

All orders are dispatched daily if placed by 2pm (excluding weekends and public holidays) and we aim to always offer prompt and timely service. If you've missed the 2pm cut-off time, or in the unlikely event that your order was unable to be dispatched on the same day, rest assured that it will leave our warehouse on the next business day. 

Domestic Australian Standard Shipping orders usually ship within 3-5 days, and 1-3 days for express orders.
International Shipping 6-27 days.

Please note that due to COVID-19 we are experiencing nationwide delays in shipments, so thank you for your understanding and patience. Although we aim to ship our orders as fast as possible with a same-day dispatch from our warehouse, standard orders may take up to 7 days during this time, and express orders may take up to 5 days. If you are concerned about the whereabouts of your order, have had an issue with your delivery, or if it has taken longer than the above timeframes above, please contact hello@oneelevenhealth.com and we'll help you out right away.

For more information on accurate and up to date shipping times, please see the Australia Post website.

Your most certainly can! But please know this might cause a little delay in transit time. We highly recommend triple checking your details before placing your order to minimise delays.

You will be sent an automated email with your tracking details so please ensure we're given the right details.

Ugh, the worst! Rest assured this is an extreme rarity as each order is packed carefully by our team. In the even that this does occur, please let us know immediately via hello@oneelevenhealth.com and we'll have it resent.

We are confident that you will love our products as much as we do, and always aim to make sure our customers love our products, but if you do need to return an order, we’re happy with this process and resolve the issue. Just email us at hello@oneelevenhealth.com and we’ll make the process seamless for you.

Unfortunately, we cannot accept returns or refunds for change of mind if the product has already been opened due to the perishable nature of the goods and for the health and safety of our customers. If you have any questions and concerns about this, please reach out to hello@oneelevenhealth.com.

Adaptogens are herbs that adapt to whatever your body needs at any given moment. A proper adaptogen can be taken in the morning and will assist with steady clean energy throughout the day, and taken in the evening will assist with sleep. At One Eleven we only use true adatopgens. For more info, check out this masterclass video on adaptogens HERE

Yes, yes and yes! Our products are 100% plant based, vegan, cruelty free and made in a way that is beneficial for you and the planet.

Bliss does not contain any allergens and is gluten free, dairy free, vegan friendly and nut free.

We recommend storing your herbs in a cool, dark place away from moisture. We designed the luxurious brass canisters especially so that you can store your herbs inside these and display on your kitchen bench so you remember to take your herbs, and simpy refill with our recyclable pouches.

The many potent adaptogenic herbs in Bliss harmonise together to amplify each others effect, and synergistically work together in the physiology to have a strengthening and pacifying effect on the nervous system. Bliss is designed to have a rejuvenating effect and supports healthy energy levels throughout the day but can also be taken before bed for a deep restful night’s sleep. There herbs were originally taken by yogis and sages thousands of years ago to eliven bliss chemistry and unity in meditation. It is also helpful for restoring calm during any stressful situation.

Bliss can be used at any time in the day that you feel you need to level out and feel a little more "Zen". It can be used in the morning to maintain steady, clean levels through the day whilst calming the nervous system, before bed to enhance a more restful sleep or at any given time that you feel you need to restore calm back into your life.

We recommend using 1/4 teaspoon for each serving, as many times throughout the day as you feel.

Enjoy 1/4 teaspoon of Bliss in any hot drink at any time of the day. Some ideas for taking bliss are to add some to your morning coffee to mitigate any hyper-stimulating effects of it, add to hot water or hot milk, your favourite tea, chai or cacao. For more inspiration and ideas check out some of our recipes HERE.

In order to reap the therapeutic benefits from Bliss, it is important that you take bliss with any hot drink. Bliss is not recommended to mix with food or taken with cold or room temperature drinks. In Ayurveda there are specific vehicles recommended to ensure the correct transportation of the therapeutic benefits of the herbs in to your system. For Bliss, this means having it hot.

Bliss is fine for breastfeeding women to use, but we wouldn't recommend it for use for pregnant women. Please always consult a health professional before taking Bliss, especially if you are pregnant or breastfeeding.

We get it - aren't they stunning?! We have an extremely limited number of machined and engraved brass at this point in time, so unfortunately they are not available for individual sale. We would highly recommend purchasing one of our sets which contain both product and the canister which means you're getting the canister at a steal of a price anyway. For enquiries about the canisters and to place a special order, please email hello@oneelevenhealth.com and we'll see what we can do :)